GEP

Manager, Technology Services (SaaS Implementation)

Job Locations (City + Country) US-NJ-Clark
ID 2021-24367
Category
Technology Implementation
Position Type
Full-Time Employee
Posted Date
2 months ago(11/9/2021 7:40 AM)

Company Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. 

 

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

 

Are you one of us?

 

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.  GEP is proud to be an EEO/AA employer M/F/D/V.

 

For more information please visit us on GEP.com or check us out on LinkedIn.com.

What you will do

  • Conduct procurement solution development for selected clients
  • Understand client business requirements, propose and negotiate a functional and technical solution and lead the delivery of those solutions
  • Translate client business requirements into OOB Configurations and for internal technical team (enhancements) and ensure that the product/service is delivered to client per the requirements and timeline
  • Genuinely care about client challenges and successes and able to demonstrate creative thinking and problem solving skills to help client overcome challenges
  • Develop and/or assist in developing customer account plans for customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
  • Proactively manage customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction
  • Identify opportunities for client to increase usage of the current product as well expand to new products offered by GEP
  • Technical Requirements: Must have SAP MM or SAP ARIBA or SAP SRM experience
  • SAP ABAP/IDOC/PI/PO Knowledge is preferred
  • Experience with S4HANA preferred but not required

What you should bring

  • 6+ years of demonstrated successful career record with at least 4+ years in implementing/supporting/building procurement and sourcing tools (Source-to-Contract, Procure-to-Pay or Source-to-pay)
  • Experienced Procurement and Sourcing SME who can solve challenging business problems, translate business requirements into functional solutions as per products capability and roadmap
  • Strong experience in SaaS implementations and/or On-Premise, specifically within the procurement domain including Workshops, Solutioning, Configurations, Documentation, Testing etc.
  • Techno-functional knowledge of Procurement Processes as well as how standard ERPs are technically configured
  • Familiar with procurement/sourcing tools including RFx, Projects, Contract Mgmt, Risk Management, Catalogs, P2P
  • High level knowledge of Integrations, Data Conversions, REST/JSON/CXML APIs is preferred
  • Excellent communication and client management skills
  • Strong teamwork, problem solving, organization and process improvement skills
  • Bachelor’s Degree required, Masters in business or operations preferred
  • Agile knowledge and working methodology is preferred
  • S4HANA knowledge and 3rd party integrations are preferred

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